Delivery & Returns

Delivery is free for orders over £350 (inc VAT.) Deliveries will be charged at £10 (inc. VAT) for orders less than £350 (inc. VAT), except for the following postal code areas: AB, BT, DD, DG, HS, IM, IV, KA27, KA28, KW, KY, PA, PH, PO 30 - 42, TD and ZE, where delivery will be charged at £84.00 inc. VAT irrespective of the size of the order.

The signing of a delivery note by customers for receipt of wine will constitute the acceptance and receipt of that wine. Delivery is usually within 5 working days. Next day delivery is normally available within the Greater London area, at cost.

For en primeur orders you will be informed of their anticipated arrival at our bonded warehouse.

The signing of a delivery note by customers for receipt of wine will constitute the acceptance and receipt of that wine.

Wine orders for goods (to be delivered) may be cancelled within 7 working days of receipt of goods. A full refund will be offered provided the goods remain in good and saleable condition. The cancellation must be received in writing and will be refunded within 30 days of being returned. A charge of £20 (inc VAT) for collections will be payable. The returned wines must be in a saleable condition. Please contact us on 020 7963 9060 or email finewine@genesiswines.com.