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1. Prices

Prices are quoted duty paid in £ per 12 and 6 bottles and/or bottle as indicated. The duty paid prices are inclusive of duty and VAT at the prevailing rate and are correct at the time of publication. Genesis Wines reserves the right to change prices at anytime and will endeavour to give fair notice of any such changes. En primeur prices are quoted in bond (exclusive of duty and VAT).

2. Order and payment

Our minimum order is 12 bottles (9 litres) and all orders are subject to confirmation. Orders cannot be confirmed until payment is received in full; payment may be made by direct transfer to our bank, Visa, Mastercard, Switch or Delta. Wines remain the property of Genesis Wines Limited until paid for in full.

3. Delivery

Delivery is free for orders over £350 inc VAT. Deliveries will be charged at £20 (inc VAT) for orders less than £350 (inc VAT) outside of London postal districts. Additional delivery charges are applicable on orders to the following postal code areas: AB, BT, DD, DG, HS, IM, IV, KA27, KA28, KW, KY, PA, PH, PO30-42, TD and ZE, where delivery will be charged at cost. Orders of less than £350.00 within London postal districts will be charged at £10.00 (inc VAT). The signing of a delivery note by customers for receipt of wine will constitute the acceptance and receipt of that wine. Delivery is usually within 48 hours from confirmation of order and 72 hours in the North of England and Scotland.Next day delivery is normally available within the Greater London area. In the rest of England delivery is usually made within 48 hours from confirmation of order and 72 hours in the North of England and Scotland. For en primeur orders you will be informed of their anticipated arrival at our bonded warehouse. The signing of a delivery note by customers for receipt of wine will constitute the acceptance and receipt of that wine.

4. Damaged wines

You undertake to inspect goods on delivery and notify Genesis Wines Limited in writing within 5 days of any damaged wines or other defects.

5. Force majeure

We shall not be liable for any failure to meet our obligations caused by events outside our control.

6. E&OE.

 

Should you have a complaint or query of any sort, please contact us by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephone 020 7963 9060 and we shall aim to reply within 24 (working) hours.