1. Prices:
Prices are quoted per case (unless otherwise stated) including duty & VAT.
 
2. Order and payment:
Our minimum order is 12 bottles (9 litres) and all orders are subject to confirmation. Orders cannot be confirmed until payment is received in full; payment may be made by direct transfer to our bank, Visa, Mastercard, Switch or Delta. Wines remain the property of Genesis Wines Limited until paid for in full.
 
3. Delivery:
Delivery is charged at £20 (inc VAT) for orders of less than £300 (inc VAT). Please enquire for delivery charges to Scottish Highlands, Northern Ireland, the Channel Islands and other destinations. Export customers can be put in touch with a freight forwarder.

Delivery is usually made within 48 hours from confirmation of order and 72 hours in the North of England and Scotland. For en primeur orders you will be informed of their anticipated arrival at our bonded warehouse.
 
4. Damaged wines:
You undertake to inspect goods on delivery and notify Genesis Wines Limited in writing within 5 days of any damaged wines or other defects.
 
5. Force majeure:
We shall not be liable for any failure to meet our obligations caused by events outside our control.
 
E&OE.
 
Should you have a complaint or query of any sort, please contact us by email sales@genesiswines.com or telephone 020 7963 9060 and we shall aim to reply within 24 (working) hours.